Assistant Store Manager / Keyholder Job in Roseville, Michigan US
Casual Male Retail Group, Inc. is the largest retailer of big & tall men’s apparel with retail operations throughout the United States, London, England and the Netherlands. Casual Male Retail Group operates over 500 Casual Male XL stores, 28 Rochester Big & Tall Stores, and catalog and internet business under the names of Casual Male XL, Rochester Big & Tall, B & T Factory Direct, LivingXL.com, and ShoesXL.com. We pride ourselves on the very best quality merchandise and top-notch customer service. Read below to learn more about our exciting career opportunity! Assistant Manager – Key Holder The Assistant Store Manager/Key Holder is responsible for assisting in the overall operation and performance of the store, which includes sales, merchandising, operations, and supervision, training and development, loss prevention, expense control and adherence to all company guidelines and procedures to ensure efficient daily operations. The Assistant Store Managerâs primary job function is to assist the Store Manager, or act as the Store Manager in that personâs absence. The assistant manager must ensure success of their store by creating an environment conducive for Customers to fulfill their desire to buy and increase Customer loyalty while driving sales and profitability while directing all operational aspects of store operations. The Assistant Store Manager must set the standard for impeccable performance. Responsibilities:· Motivates and directs others to meet or exceed targeted sales goals· Creates and maintains a strong customer focused culture by driving sales and business through developing the skill level of the Storeâs Associates.· Leads by example, ensuring every customer receives a positive brand experience· Responsible for visual presentation and operational standards by ensuring effective implementation of all visual and operational direction with urgency and proper planning. Ensure the total presentation and display of merchandise is impactful, customer focused and maximizes sales. Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion.· Builds relationships with the Customers and the community to ensure long term business growth · Ensures compliance in all areas of store operations including; Customer service, loss prevention and safety, and Human Resources· Assist in recruiting and hiring top talent, responsible for assisting in recruiting and developing a sales-oriented team, filling open Keyholder and Sales Associate positions· Develop consistent methods for appropriately communicating to the Store Manager Job Requirements: · 3-4 years of retail experience, with at least 2 years in a supervisory capacity· High school diploma or equivalent, college or university degree a plus· Excellent interpersonal, creative problem solving, organizational and time management skills · Proven ability to identify top talent, create teams and train, develop, retain great people· Demonstrates high quality service techniques and philosophy, including customer service, problem/complaint resolution and clear ability to effectively perform these tasks. · While performing these duties of this job, the associate may be required to work alone, long hours including daytime, evening, weekends and holidays and on occasion be required to work open to close. Associate must be available to travel to neighboring store locations as needed. The associate must be self-motivated with the ability to work independently and make decisions. We offer an excellent benefits package: including medical, dental and prescription drug coverage, vision discount plan, short and long-term disability insurance, life insurance generous associate discount, 401(k), vacation, holidays and tuition reimbursement. We are an Equal Opportunity Employer.
Assistant Store Manager / Keyholder Job in Roseville, Michigan US
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