COLLECTORDescription: How would you like to work for a fortune 1000 company.
Volt is looking for a business to business collections associate.
This is a major support role for the Accounts Receivable function, with a key emphasis on getting customers to pay their open invoices within terms through a combination of telephone and written communications.
This position reports to the Collections Associate Manager, and works closely with customers to resolve issues and provide timely payment.
Detailed and frequent review of all customer accounts assigned is necessary to prioritize customer contact.
*Perform active daily review of open accounts receivable listings with a thorough pursuit of direct contact with customers.
*All accounts should be examined in detail every two weeks with credit notes updated to include all communications with customers (both successful and unsuccessful).
*Escalation protocols must be followed to ensure customers with financial difficulties are managed closely, with the Team Lead being level one of escalation, the Associate Manager the next level.
*Resolve Logistics-related issues (returns, freight claims, etc.) by writing effective requests for credits and resolving outstanding issues.
*Leverage written and verbal communications to share established terms and conditions with customers.
*The Collections Associate is responsible for working with customers to resolve payment issues to maintain a high rate of currency on the assigned accounts.
*Achieve or exceed an account currency, which will require the associate to thoroughly review account status on a frequent basis.
*The Collections Associate will work with the Credit team, the Cash team, the Deductions team and with customers to help facilitate timely payment of remittances for the $350 million portfolio of customers (average $35 million per associate).
Volt is an Equal Opportunity Employer.
Requirements: REQUIRED CANDIDATE SKILLS: *Detail orientation and excellent communication skills.
*Ability to manage multiple priorities while staying focused on meeting departmental metrics.
*3-5 years of detailed transaction processing experience; AR or Credit experience preferred.
*Detailed knowledge of accounts receivable systems – SAP is required; MSA experience preferred.
*Proficient use of Microsoft Office applications.
*Ability to effectively discuss financial terms of sale with customers.
*Ability to write clear, professional communications requesting compliance with credit policies.
*Ability to effectively handle multiple priorities.
*Demonstrated professionalism when dealing with conflict, changing priorities and pressure situations.
*Must be an independent worker, self motivated and results-oriented
Excellent analytical and problem solving abilities.
*Excellent attention to detail and accuracy.
*Demonstrated track record of monitoring and evaluating ongoing activities and recommending process improvements.
*Demonstrated integrity and trustworthiness.
Location: Plano, TXType: CONTRACTDuration: 60 – 90 DaysPay Rate: $15.
00 – $15.
00 Hourly DOEContact: Volt Workforce SolutionsVolt Workforce Solutions2591 Dallas Parkway, Ste. 100Frisco, TX 75034PH: 972/731-8393FX: 972/731-8547
COLLECTOR Job in Plano 75034, Texas US
