Founded in 1991, The SCOOTER Store is headquartered in New Braunfels, Texas and has locations and a network of service specialists across America.
The SCOOTER Store has grown from a vision into a highly successful national enterprise with over 2,500 employee-owners.The SCOOTER Store maintains strict compliance with Medicare regulations and works through the Power Mobility Coalition to ensure the availability of additional consumer safeguards and industry standards such as ongoing customer service and product maintenance.
The SCOOTER Store is accredited by the Accreditation Commission for Health Care, Inc. (ACHC).For quick consideration apply hereSummary: Responsible for overseeing and managing all the day-to-day operations of the Distribution Center and ensuring its productivity to include deliveries, service, inventory and compliance with all Medicare, State and local rules and regulations.
Essential Duties and Responsibilities:
Primarily responsible for customer and client service, to include scheduling of delivery and service or managing schedules, initial customer contact, walk-in customers, problem/complaint resolution, inquiries, referrals and ride-alongs.
Verify appointments with customers and employees and ensure timely and successful completion of appointments.
Order closeouts and verification of all delivery paperwork.
Responsible for opening, closing and daily operations of facility.
Use inventory management software to perform all inventory functions including receiving, shipping and maintaining accurate inventory.
Oversee additional inventory functions including battery disposal, pallet removal, product returns, maintenance of par stock levels, and general organization of inventory in warehouse using rack and bin locations.
Responsible for vehicle maintenance and safety inspections.
Monitor shipping and receiving activity (UPS / FedEx)
Build and manage relationships with all vendors at the local level.
Manage employees and their expectations, to include recruiting, training, performance evaluation and terminations with input from the Distribution Center Manager.
Responsible for employee training including software training, Hazmat, ACHC, HIPPA, delivery procedures, corporate policies and procedures, OSHA and defensive driving.
Utilize the MBD process to include attending planning meetings to prepare the planning pyramid, morning huddles, weekly staff meetings and daily and weekly conference calls with the corporate office.
Provide improvement ideas and suggestions to both DC and corporate staff in regard to products, inventory, paperwork, personnel, vendor relations and compliance issues.
With input from the Distribution Center Manager, develop and maintain personal development plan to ensure continuation of professional growth.
Supervisory Responsibilities: Directly manage employees.
Responsible for the overall direction, coordination, and evaluation of the Distribution Center.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include assisting or actual hiring and termination of employees, scheduling and assigning work, measuring performance, recommending promotion and pay, and addressing complaints and resolving problems.
Education and/or Experience: High school diploma or equivalent.
A minimum of 2 years experience in business management or a college degree in business or a health care related field can substitute for the required experience year for year.
Certificates, Licenses, Registrations: Valid Drivers License with proof of clean driving recordOther Knowledge, Skills and Abilities:
Inventory Control knowledge required
Customer Service skills required
Working knowledge of Microsoft Office required
Time management skills
Bachelors degree preferred
General employment practices knowledge preferred
Bilingual skills a plusIn return for your experience, The SCOOTER Store offers a competitive salary and a generous benefits package.
The SCOOTER Store World Headquarters, Distribution Centers, and Stores are tobacco-free facilities.
The SCOOTER Store is an Equal Opportunity Employer.
-For quick consideration apply here
Distribution Center Manager Job in Indianapolis, Indiana US