Sales Executive- Medical Audit/ Certification Services Job in Rolling Meadows 60008, Illinois US

Sales Executive Medical Audit/Certification ServicesTUV Rheinland of North America, Inc. (TRNA) is a subsidiary of TUV Rheinland Group, headquartered in Cologne, Germany.

TUV Rheinland Group is a diversified professional services company with over 400 offices in 65 countries, employing over 13,000 people worldwide.TUV Rheinland helps its clients make better products, sell those products in up to 200 countries, and reach those markets faster.

TUV Rheinland’s professional service offerings include: Engineering Services Vendor Management ServicesInternational Regulatory Compliance (Product/Services) Quality Management Systems Registration (ISO 9001, 14001, etc)International Medical Compliance Services (FDA/MDD/Canada/NRTL/CB, etc.)Supporting Technology (TUVdotCOM)Industries serviced include: Medical Devices, Telecommunications/Networking, Semiconductors, Industrial Machinery, Consumer Electronics/Retail, Aerospace, Automotive and Rail, etc.TUV Rheinland of North America, Inc is currently seeking a Sales Executive Medical Audit/Certification Services, to support our Central Region sales effort.

The position will be located the TRNA Central Region office in Rolling Meadows, IL. The ideal candidate will possess direct experience in sales of medical certification (ISO 13485, CMDCAS, MDD, PAL, etc) and medical testing (NRTL, EMC, etc) services.

The Sales Executive position is compensated with competitive salary plus monthly commission.

Target total compensation at 100% performance is $125K+.

TRNA is seeking a candidate with the following requirements: Job Duties: · Conduct sales activities: obtain new medical sector customers and expand sales to existing medical customers.

· Achieve specific order and revenue targets as defined by regional budget· Calculate and process quotations for TRNA services in accordance with quality system and medical accreditations.

· Attend, as a company representative, sales meetings, corporate presentations and tradeshows · Maintain and report on relevant marketing data with recommended actions · Maintain client and prospect data in customer management system (CMS) · Respond to incoming leads, prospect for new opportunities · May supervise/train sales personnel, act as liaison to TRNA medical operations· Maintain current overview of trends in the market (new client/medical market requirements, new services offered by our competition, etc) Requirements: Bachelors Degree (BA, BS or equivalent) Knowledge of medical device industry and products (active/non-active Class I-III, in-vitro devices, active implantables, etc) Knowledge and understanding of relevant technical standards and regulatory requirements in the Medical Device industry (e.

g., FDA, MDD/IVDD, CMDCAS, PAL, 60601-x, etc)Knowledge of medical assessment and certification programs (examining, questioning, evaluating and reporting)Experience and detailed understanding of medical device RA/QA/Quality Management and requirementsExcellent written, verbal, organizational, and computer skills Customer relations and project acquisition skills Direct sales and proposal/business/financial negotiation experience strongly preferredExperience in delivering technical sales presentations Experience in networking, lead generation, proposal development and business capture in medical auditing services or related industry


Sales Executive- Medical Audit/ Certification Services Job in Rolling Meadows 60008, Illinois US

Division Director Job in New York 10167, New York US

Division Director As a result of our continued growth, Robert Half Technology Midtown Consulting Services group is actively pursuing a motivated, sales professional to lead our Technical Support/Infrastructure Services Staffing team as a Division Director.

In the Division Director role, you will divide your time between marketing and recruiting functions, promote our services to prospective clients and IT consultants and manage a team Account Executives and Recruiting Managers.

The Division Director will have demonstrated success in business development and/or technical sales and an established track record of exceeding sales quotas.

Top Reasons to Work for Robert Half Technology

1. Exceptional earning potential.

We offer a competitive compensation package comprised of a base salary and monthly performance-based bonuses, coupled with a benefits package including extended medical, dental, vision, life insurance and equity potential.

2. Tremendous upward growth.

With locations in North America, South America, Europe and the Asia-Pacific region, we provide excellent career advancement potential both locally and beyond.

3. Opportunity for training, client relationship management tools and advanced technology to optimize your success.

4. The stability and resources of an S&P 500 firm with a proven 60-year history of success.

5. Robert Half Technology has an established reputation for excellence, 9 out of 10 of our clients and consultants would refer to us to a colleague! HOW TO APPLY: For immediate and confidential consideration, please send resumes to paul.flaharty [at] rhi [dot] com RHI HIGHLIGHTS: *Robert Half International (RHI) is the world leader in specialized staffing and has been listed on the Forbes Platinum 400 list for the past 4 consecutive years.

The company's revenues were $3.

0 billion in 2009, versus $7 million in 1986.

We celebrated our 61th Anniversary last year.

*Robert Half International was named to the BusinessWeek 50 list of best-performing companies in 2010 for the 4th consecutive year.

*Robert Half International was named to the 2010 America's Most Admired Companies list by FORTUNE® magazine, ranking number one in the temporary help industry.

*In January 2010, Robert Half International was again named to Forbes magazine's Global 2000.

Robert Half International has been on this list for eight years.

Qualifications :As the Division Director, your responsibilities will include: *Leadership -Provide motivation and direction to all staffing professionals he/she manages.

-Incremental divisional revenue growth consistent with RHI targets.

- Work with Branch and Regional Management to develop the divisions business and performance goals.

- Active participation in the recruitment and hiring of internal staff.

- Supervise the administrative functions of the division.

*Develop and grow a client base -Use his/her background to develop and grow his/her own client base by marketing our services for a variety of information technology roles.

- Make telephone calls and conduct in-person meetings with key managers to senior-level executives, for the purpose of marketing our services to prospective clients and building on existing client relationships.

-Recruit, interview and place highly skilled information technology professionals for contract and positions.

-Responsible for solidifying Robert Half Technologys presence in the local marketplace through consistent participation in networking organizations and events.

-Provide the highest quality customer service to both clients and candidates.

Are you looking for an exciting new opportunity with exceptional earning potential? If you are seeking a rewarding, challenging and dynamic environment, we invite you to contact us today! With more than 100 locations in North America, Europe, Australia and Asia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from Internet development and multiplatform systems integration to network security and technical support.

As a division of Robert Half International, we were ranked #1 again in our industry on the list of “World’s Most Admired Companies” by FORTUNE® magazine, and included in BusinessWeek’s 50 Best Performing Companies.

To learn more about this job opportunity, contact us today at 1.800.793.5533. Robert Half Technology is an Equal Opportunity Employer.

Apply for this job now or contact our branch office for additional information:

Division Director Job in New York 10167, New York US

Junior Business Consultant Job in New York, New York US

Blaqwell is an independent consulting firm providingstrategic and organizational advice to leading law firms, legal and compliancedepartments, and others in the legal industry.

Projects include advising lawfirms on strategic initiatives in North America and Europe, and advising corporateGeneral Counsel on improving organizational effectiveness, efficiency, andreducing costs.

Blaqwell is a small, growing firm with significant opportunitiesfor talented individuals.

Our partnership is comprised of leaders fromtop organizations including McKinsey and Linklaters.

JobDescriptionThe Junior Business Consultant is a full time position at Blaqwell that offers theopportunity to gain an in-depth knowledge of the legal industry, while refiningconsulting skills and taking on increasing responsibility for engagements.

The ideal candidate may view the position asa stepping stone to a JD, MBA, or other graduate degreeThe position will include the following: · Significant client interaction andproject participation· Research and analyze client datausing advanced Excel, surveys, and questionnaires· Develop client presentations inconjunction with Blaqwell partners and senior staff· Conduct and document interviews· Research emerging trends and bestpractices in the legal profession and other industries Job Requirements: · Strong analytic, written and verbalcommunication skills, and sense of initiative· Knowledge of basic finance andaccounting concepts· Ability to work effectively under pressureand independently· Solid experience with MicrosoftExcel and Power Point· One or two years’ experience at atop-tier management consulting firm or financial institution· Interest in the legal industry· Bachelors’ degree in relevantsubject matter from a top-tier school; GP

3. 7 and abovePlease email cover letter and resume to: info [at] blaqwell [dot] com Blaqwell is an EOE

Junior Business Consultant Job in New York, New York US

Quality Assurance Engineer Job in Parsippany 07054, New Jersey US

Job Summary Responsible for the planning and execution of all quality assurance aspects of the quality management system associated with the product realization of medical devices including design and production.

This position will interface extensively with other departments including vendors and suppliers to foster regulatory compliance and continuous improvement to meet and exceed customer expectations.

General Functions ¿Ensure quality related deliverables are met as defined by the product development process and project plans.

¿Provide quality engineering and assurance services and technical expertise to support product quality and overall system compliance.

¿Development of QC inspection techniques, testing methodologies, requirements, sampling methodologies, and inspection documentation (PIPs) to maintain the appropriate level of control and verification.

¿Manage the nonconformance and deviation system (MRB) for proper root cause investigations of product discrepancies as well as well-documented material dispositions.

¿Oversee, manage or support the corrective and preventive action system (CAPA) for both internal systems and external customers and suppliers.

Assist with root cause investigations to ensure that efforts lead to improvements and an effective quality system.

¿Trend analysis for common causes, scrap, and rework tendencies.

¿Development and review of internal operating procedures and specifications.

¿Evaluate product and process changes to assure compliance with regulatory, corporate and customer requirements.

¿Perform internal departmental and process audits to assess compliance to FDA, ISO and internal requirements.

¿Participation, creation and presentation of performance data for CAPA and management review system meetings.

¿Oversee and manage purchasing controls including purchase order reviews, vendor selection, and supplier qualification and approval.

¿Inspection gage design, fabrication, and calibration.

¿Support and understanding of principles and regulatory requirements for validation (process, software, methods, utility and equipment qualifications)¿Support and understanding of risk management and failure mode and effects analysis (FMEA) related to design and manufacturing.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.Expected Areas of Competence (ie KSAs) ¿Good understanding of procedures and concepts for quality assurance and quality engineering with respect to new product development, regulatory bodies, and inspection and process control.

¿Sound understanding of the requirements of the FDA medical device regulations (cGMP/QSR) and ISO 13485.

¿Familiarity with statistical analysis and sampling methodologies¿Familiarity with drafting standards and geometric dimension and tolerancing (GD&T).

¿Apply a broad range of quality engineering techniques to analyze, recommend, and implement process and product improvements in support of manufacturing, and system improvements.

¿Ability to effectively work within a team to expedite completion of critical project tasks with other functional groups.

¿Ability to work with minimal supervision and demonstrate ownership for integrity of work.

¿Work effectively with all departments including both salaried and hourly personnel.

¿Demonstrate good written, verbal, and presentation communication skills.

¿General knowledge of manufacturing processes, machinery, and technology specific to the development and manufacture of Trabecular Metal.

Education Requirements .¿B.S degree in biomedical, mechanical, industrial or other engineering science or equivalent amount of work experience in the quality field.

Skill Requirements Microsoft Office Suite and Project.

¿0-5 years experience desirable¿Knowledge of computer software such as Microsoft Office products, CAD, and database management.

¿GD&T and CMM programming abilities a plus¿Broad knowledge of medical device and orthopeadic industry a plusLicenses/Certifications ¿ASQ professional certifications such as CQE a plus¿Six Sigma a plusRequired Skills: CAPA experience, Supplier Quality, FMEA, Medical device or pharma experience, FDA StandardsJoin Aerotek CESM, one of the leading providers of engineering and engineering support professionals in North America.

Due to our growth, we’re constantly on the lookout for qualified professionals to place in contract, contract-to-hire, and permanent placement positions across a number of different industries.

We know it’s more than just your day-to-day responsibilities that can make or break a job. It’s the support you get. That’s the reason Aerotek CE offers a variety of benefits including medical, dental, optical, 401k, and many more.

Don’t put your career in the hands of just anyone, put it in the hands of a specialist.

Join the Aerotek CE team! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.


Quality Assurance Engineer Job in Parsippany 07054, New Jersey US

Admissions Representatives – Field Admissions Job in Pierre 57501, South Dakota US

Opportunity Snapshot Bring your Customer Service A-game to one of the largest post-secondary education companies in North America that has a powerful legacy of transforming lives by empowering individuals to achieve their career goals.

At WyoTech, a respected member of the Corinthian Colleges network of schools, were poised for explosive growth with an aggressive plan to dramatically increase in size over the next three years, and our Field Admissions team is at the center of the action, fueling this growth.

The challenge? To attract and promote WyoTech to potential students.

WyoTech is preparing the next generation of transportation maintenance and repair experts through college-level, career-oriented education.

We offer hands-on automotive, diesel, motorcycle, watercraft, HVAC, electrician, and plumbing programs using state-of-the-art teaching tools and instructors representing the best in their respective fields.

WyoTech has campuses in Blairsville, Pennsylvania; Daytona, Florida; and Laramie, Wyoming, as well as in Fremont, Long Beach, and Sacramento, California.

Working together, were changing lives and shaping the future of education.

Our fast-paced environment is ideal for high performing Sales / Customer Service professional with leadership potential.

If you thrive on challenge and are excited about making a significant impact in a transformational environment, this may be the perfect role to give your passion, ambition and talent maximum leverage! Admissions Representatives – Field Admissions (Pierre, SD)Req# 10-0963 More about your RolePromote WyoTech within a given geographic territory, generate and enroll qualified prospects, and ensure that enrolled students start school.

Conduct presentations within the territory.

Generate leads through entertaining and product driven presentations.

Participate in career fairs and similar events to develop a network within the territory.

Follow up with ALL interested students via phone, email, mail, etc. Set and conduct in-home appointments that include the student and family members.

Achieve optimum student enrollment by following up with enrolled students and working with student care personnel and others (Financial Aid, Housing, etc.) to resolve issues.

Meet or exceed specific start goals for all assigned campuses.

Maintain acceptable performance in key areas including visits per week, in-homes per week, close percentage, enrollments per week, show rate, lead-to-appointment ratio, and media lead conversion.

Attend and participate in events that further the promotion of the schools.

(VIP visits, race days, skills competitions, etc.) Develop and foster employer relationships within the territory; build a referral network.

Actively develop referral leads from instructors, enrolled students, current students, graduates, employers, etc. Actively work with dropped/cancelled students to promote their return or start.

Submit necessary documentation and information for licensing.

Participate in the hiring and training process for new reps as needed.

Promote and teach WyoTech Field Sales Model.

Requirements: What Youll Bring to the Table Excellent communication and presentation skills.

Effective multi-tasking and time management skills.

A results-oriented, quick-thinking, organized approach to territory management.

Self-motivation and the ability to perform without extensive direct supervision.

Sales/Customer Service experiences.

Reliable transportation and the ability to maintain an acceptable driving record.

Willingness to travel overnight.

Willingness to work nights and some weekends.

We offer competitive compensation and an excellent benefit package including a comprehensive healthcare program and a 401k plan.

Qualified candidates ONLY – apply online for consideration and the potential opportunity to work with a dynamic and growing company.

Apply Now


Admissions Representatives – Field Admissions Job in Pierre 57501, South Dakota US

SUMMER WORK: ENTRY LEVEL – SALES – CUSTOMER SERVICE Job in Saint Paul 55113, Minnesota US

Vector marketing is a North American firm established in 1981.

We have full time and some part time work opportunities for college students, recent high school graduates, individuals needing extra income and others.

Vector representatives market Cutco products through a low key one-on-one approach.The road to success with Vector begins with training.

Professors and business leaders throughout North America recognize our training program as being both highly effective and innovative.

Specifically designed for individuals who have little or no business experience our representatives are taught how to arrange appointments, meet with potential customers, explain our products, answer questions, write up orders, and ask for recommendations.

Overall, the training experience will strengthen and enhance their resumes while permitting them to gain valuable sales and business skills.Pay & Work Requirements: Customer service skills Excellent Pay: $15.

00 Base Appt.

You must be at least 17 years of age to apply for this positionOur Work Opportunities offer a number of unique advantages: Training provided Valuable resume experience FT/PT Flexible schedules Opportunity to advance All majors welcomeCALL US: To schedule an interview directly(651) 783-5660 MAKE SURE TO TELL US: ** YOU’RE A MONSTER APPLICANT **OR APPLY NOW: You will be redirected to the company website

SUMMER WORK: ENTRY LEVEL – SALES – CUSTOMER SERVICE Job in Saint Paul 55113, Minnesota US

Bilingual Assistant Vice President Premier Relationship Manager Job in Brooklyn 11201, New York US

NY-BrooklynMake the Right Move and join a winning team! Build your career with us. HSBC – North America is a part of HSBC Group, one of the largest banking and financial service organizations in the world.

Our domestic strength and extensive global network provides our employees with the best of both worlds – the friendliness of a local organization and the resources of a worldwide network – for diverse experiences and challenging career opportunities.

 Utilizes customer relationship management system to provide targeted sales opportunities and proactively sell the full range of consumer and commercial products to current and potential premier (affluent) customers within a large branch or across multiple branches.

Develops, manages and expands Premier customer relationships at service levels that exceed customer expectations of this important and profitable customer segment.

Identify current and potential customers with additional profit potential and develop action plans to address those relationships.

Utilize customer relationship management system to provide targeted sales opportunities and proactively sell to current and potential affluent customers.

 Educate, encourage and sell customers on use of alternative delivery channels, including ATMs and telephone and internet banking.

 Meet with current and potential affluent customers with greatest profit and growth potential, to discuss their financial requirements; sell appropriate consumer and commercial financial services products, including insurance and investment products, to meet their needs while developing and expanding account relationships; refer them to other specialized product areas as required.

Organize daily activities to pro-actively contact, solicit, sell and service the Premier customer base within a large branch or across multiple branches.

Work closely with Financial Advisors, Insurance Sales Officers and Mortgage partners to further develop the client relationship.

 Complete all sales activity documentation to provide a record for performance tracking and assist in targeting future sales efforts.

Complete other responsibilities, as assigned.

Adhere to established customer interaction standards for every transaction.

Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.

Promote an environment that supports diversity and reflects the HSBC brand.

Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

 Basic Qualifications:   Bachelor’s degree or equivalent experience Minimum of three years proven and progressive financial services and/or retail sales experience or equivalent, including evidence of strong sales results in insurance and investment products and ability to close a sale Relationship management experience with high net worth customers preferred Life, health and series 6 and 63 licenses or ability to attain within sixty days of hire Strong sales, communication, cross-selling, sales planning, mathematical, decision-making and analytical skills Very strong relationship management/building, customer service, time management and prioritization skills Broad knowledge of financial services products and services and the customer relationship management system Understanding of small business customer segment and products and services appropriate to compliment Premier offerings Should speak Mandarin, Catonese; Fuzhounese preferredSee Job DescriptionBenefits: HSBC is a pay for performance company with policies and programs designed to ensure all employees receive fair and equitable compensation based on performance.

Our compensation program is designed to attract, motivate, develop and retain the very best people.

We are proud of our comprehensive flexible benefit program.

Our program allows our employees to select the features that make the most sense for their individual and/or dependent(s) needs.

Our benefit features include, but are not limited to; medical, prescription drug, dental, vision, life insurance, short and long term disability, retirement plans, stock option purchase plan, and a competitive time off program.

Additional Information: Travel Percentage: 10%

Bilingual Assistant Vice President Premier Relationship Manager Job in Brooklyn 11201, New York US

Hardware Engineer Job in Plainview 11803, New York US

A large Defense Contractor in the Long Island NY area is seeking a qualified Digital Hardware Engineer.

Candidates should have 5-10+ years of experience in the aerospace industry or similar industry.

Candidates will be designing digital circuits for high reliability, high availability controllers.

Candidates will be developing and reviewing system control and fault detection requirements.

Candidates will be responsible for using logic state machines implemented in CPLD's or FPGA's using VHDL.

Candidates must have experience withDO-254 Requirements.

Assure design meets safety requirements using the processes of ARP4754 and RTCA/DO-254 to obtain FAA/EASA product certification.

Candidates will be preparing documentation covering all phases (planning, development and test) which is defendable to the project's design assurance level.

Self-starting candidate will work in a small team and have broad responsibility from product design through production.

Excellent communication skills are a must.

Candidates must have full exposure with SDLC.

Must be extremely proficient with VDHL and must be familiar with Aerospace standards and regulations.

Candidates must have experience with digital controllers.

Positions open immediately.

Ideally we are looking for a direct hire candidate but will consider someone on a contract with the exact background.

Required Skills: VDHL, DO-254, AEROSPACE DEFENSEJoin Aerotek CESM, one of the leading providers of engineering and engineering support professionals in North America.

Due to our growth, we’re constantly on the lookout for qualified professionals to place in contract, contract-to-hire, and permanent placement positions across a number of different industries.

We know it’s more than just your day-to-day responsibilities that can make or break a job. It’s the support you get. That’s the reason Aerotek CE offers a variety of benefits including medical, dental, optical, 401k, and many more.

Don’t put your career in the hands of just anyone, put it in the hands of a specialist.

Join the Aerotek CE team! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.


Hardware Engineer Job in Plainview 11803, New York US

Vice President- Application Management Services Job in Atlanta 30318, Georgia US

Company: Siemens IT Solutions and Services, Inc.Division: SIS – Applications Management – 610055Location: GA – AtlantaReq ID: 88740Position Title: Vice President- Application Management ServicesExperience Level: Senior LevelEducation Required: Bachelors DegreeTravel Required: YesCompany Description: Siemens IT Solutions and Services, Inc. is one of Siemens operating companies in the United States.

Siemens IT Solutions and Services is an internationally leading provider of IT solutions and services.

With its comprehensive know-how and specific sector knowledge, this division of Siemens offers solutions and services from a single source from consulting to systems integration to software development and management of IT infrastructures.

Siemens IT Solutions and Services has 43,000 employees and posts annual worldwide sales of more than $6.

5 billion USD. For more information, please visit www.usa.siemens.com/it-solutions .

 Siemens is an Equal Opportunity Employer encouraging diversity in the workplace.Job Description: Siemens is seeking a North American leader for our Application Management business.

This Vice President-level position can be located in one of our 6 leadership locations (Norwalk, Chicago, NYC, Atlanta, Toronto or Dallas) or may be “home office virtual,” with approximately 50% travel to properly represent this business in our largest customers.

Siemens IT Solutions and Services (Siemens) is an $8B global provider of integrated Information Technology solutions.

We are part of Siemens AG, a $100B multi-national with over $25B in US revenue, employing over 70,000 in the US. As a world class employer we offer an exceptional package of compensation, benefits and long term career growth.The Global Application Management business at Siemens provides a full range of functional, technical and hosting support for business and IT applications that our clients rely on to operate their businesses.

This business covers SAP applications (functional and BASIS), non-SAP ERP applications (e.

g., Oracle), custom client applications (e.

g., legacy systems and modern custom business software) as well as system software products.

Siemens has 30+ North American clients receiving functional support, technical/BASIS support and hosting services and hundreds more globally.

Most have a portion of the work performed offshore.

In addition, Siemens has the following SAP® credentials to support its SAP-related Application Management business: – Gold-level status, SAP® Consulting Partner Program in North America- Certified SAP® Global Hosting Partner- Global, SAP®-Certified Application Management Provider- SAP® global services partnerIt also has the following process quality certifications in North America (US and Canada): – ISO/IEC 27001- ISO/IEC 20000-1- DIN EN ISO 9001 : 2000RESPONSIBILITIES AND POSITION DESCRIPTION: The Vice President- North American Application Management leads the delivery of services to our existing and new customers, owns service delivery quality and customer satisfaction, while sharing responsibility for revenue, gross profits and client accounts receivables with our shared sales force.

In this role, you will: have approximately 200 employees in the organization with 8 direct reports; coordinate with our system integration and application consulting businesses, as well as our data centers; provide cross-staffing opportunities and an end-to-end support for SAP, Microsoft and other applications; coordinate with a shared, industry-aligned sales force to qualify new client opportunities, to design solutions, to demonstrate capabilities, to support contract negotiations, to drive client transition/transformation, and to closely manage the steady state operations and delivery; coordinate with the global delivery leadership for these services.

This position is responsible for a $35M – $40M business of delivery operations for SAP/ERP Application Management, Managing Application Services (custom), SAP BASIS Support, and Applications Operations/Hosting.

You will utilize your past experience and current capabilities to:
Lead global client delivery teams
Hire, develop and retain technical and operational talent through our shared resourcing, staffing and recruiting teams.

Meet contractual SLAs and KPIs, while delivering services that provide high customer satisfaction (as measured in our quality surveys and by contract renewal rates)
Demonstrate strong technical and operational competency (service centers, application management, SAP/BASIS, and system development lifecycle are a plus)
Build productive client relationships – managing and building productive relationships with client VP and Directors, client IT operations management and staff
Improve employee and global delivery center relationships and satisfaction
Lead client delivery meeting our commitments to quality, reliability and productivity through continuous improvement and process excellence.

Balance the mix of steady state operations and project work
Evaluate further increases in our US and Canadian onshore delivery capabilitieslead an evaluation to establish additional delivery centers in local, low cost cities Education Requirements:
Masters degree preferred, with operations, management, science or finance area of study.

Bachelors degree would require additional relevant management experience.

Minimum 5 years of relevant application management delivery leadership experience with Masters, 10 years with Bachelors degree.

Required Experience: :
Demonstrated 5+ years experience of business management through data, facts and analysis, familiarity with SLAs, KPIs, trouble ticket reporting, and trouble ticketing systems
Demonstrated 5+ years experience of a competency in application management, application operations and IT delivery leadership
Working knowledge of utilization of IT application industry trends, drivers and issues affecting the business
Demonstrated 5 years of experience managing large-scale, multi-million dollar operations and serving multiple North American corporate clients.

10 + years of experience in providing acceptable customer service
Strong interpersonal and communications skills to develop trust-based relationships with our clients (VPs, directors and managers), sales teams and global delivery leads
Demonstrated 5+ years of experience in the areas of

1. Present to executive management

2. Write/publish white papers

3. Deliver presentations at trade shows
Adaptability to cover shifting priorities via effective time management Along with the prospect to grow your career with a financially stable, International industry leader, you will also have the unique opportunity to provide Siemens Answers to Customer questions!.

Additional Information: Travel Percentage: 50%

Vice President- Application Management Services Job in Atlanta 30318, Georgia US

Staffing Specialist Job in Decorah 52101, Iowa US

Description: Service Delivery System: Obtain detailed assignment information from customers and utilize it to provide effective customer service.

Interview and Test applicants using the Predictable Performance System to evaluate their qualifications for assignments.

Administer the training of temporary employees to upgrade their skills for assignments.

Fill customer work orders with qualified temporaries.

Monitor temporary employee attendance and performance using the phone and Quality Performance Program.

Troubleshoot to resolve the problems or complaints of customers and temporaries.

Coach and Counsel temporaries to ensure quality performance and job satisfaction.

Implement company award programs to recognize the good performance of temporaries.

Business Development: Conduct outside service calls to ensure quality customer service and expand business.

Conduct outside service calls to reactivate inactive customer accounts.

Make key skill telephone sales calls to acquire new business.

Present Manpower’s Automated Office Skillware, Ultradex, and Skill Measurement programs to customers in order to secure or maintain their business.

Present Manpower’s HR consulting services to appropriate customers in order to secure or maintain their business.

Recruit temporary employees to form a pool of applicants for high demand skill areas.

Administrative Support: Answer telephone to provide desired information for customers and temporaries.

Maintain customer and temporary employee records to ensure completeness and accuracy.

Check the credit ratings of customers.

Complete the SA16 record to log the week’s sales/service activities.

Qualifications: Your credentials will include: – High School diploma or equivalent required; bachelor’s degree or equivalent business experience helpful.

- At least one year of previous customer service or appropriate business experience a plus.

- Ability to communicate effectively with others.

- Ability to problem solve.

- Ability to shift back and forth between two or more tasks.

- Ability to influence the opinions or decisions of others (e.

g., customers and temporaries).

- Ability to remember information (e.

g., policies, procedures) or find it as needed.

- Ability to access areas where needed people, information or equipment are located.

- Ability to understand and accurately apply basic math skills.

- Ability to make competent use of work related equipment and materials.

- Cooperative, team oriented, patient, calm under pressure, and able to work independently.

- Strong PC skills and the ability to navigate within the Manpower systems is critical.

- Ability to travel to local customer sites as needed.

Salary/Benefits: Salary commensurate with experienceWe offer all of the advantages you would expect from an industry leader including a competitive salary and comprehensive benefits package including medical, dental, vision, and life insurance, holiday and vacation pay, 401K, stock purchase plan, and much more.Job Location: Decorah, IAJob Number: 4856Company Profile: Most people know Manpower as a world leader in the staffing industry.

Many don’t realize we offer exciting career opportunities at our headquarters in Milwaukee, Wisconsin.

Since our founding in 1948, Manpower has grown considerably, becoming a Fortune 500 company and home to a team of more than 20,000 full-time employees.

Our home office staff provides a range of services to the corporation, including support to more than 1,200 locations in North America and over 2,600 additional offices worldwide.

Manpower is an Equal Opportunity Employer (EOE/AA).

Staffing Specialist Job in Decorah 52101, Iowa US