Job Description: Adecco is currently recruiting for a premier Financial Services Provider with locations in Boston and Quincy, MA. We are seeking qualified candidates for a wide range of temporary entry, junior and senior level accounting and finance positions.

Opportunities include: Securities Processors, Accountants, Fund Accountants, Financial Analysts, Data Analysts and Performance Analysts.

Requirements: Minimum of a BA/BS in Accounting, Finance or Economics Financial …

Accounting and Finance Opportunities Job in Boston 02110, Massachusetts US

Candidates will be responsible for assisting in the design and implementation of new contact center technologies.

Candidate will be a member of a cross functional team interacting with functional call center leaders, telecom engineers and management during all phases of the project from vendor selection through design and implementation.

The candidate should have experience with working with RFIs and RFPs, vendor evaluation and the presentation of recommendations to Senior Managers.

Additionally, the successful candidate may be asked to perform advanced support of a call center environment.

This position requires in-depth knowledge of Avaya TDM/IP voice switch and related peripherals.

The role includes support and resolution of all voice/telephony problems, working with clients on telephony/voice related moves, adds, changes, coordinating scheduled outages when required, complex vector programming and VDN changes, and proactively implementing and supporting preventative maintenance procedures.

Candidate will primarily interact with functional call center leaders, telecom engineers and management.

Candidate will be responsible for regularly resolving simple to very complex problems while exercising sound business and technical judgment.Job Requirements: Associate’s degree in Information Systems, Business Administration, or a related fieldAppropriate additional relevant experience beyond the minimum required experience may be substituted for educationMinimum 10 years of relevant work experience in a telecommunications environment including, but not limited to telecom system administration, infrastructure planning, design, implementation, and maintenanceMinimum 10 years of experience in Avaya TDM / IP voice switch and related peripherals7 years of working experience in a call center environmentAdvanced call center programming experienceAdvanced work with VDNs, complex vectors, and skill based routingWorking experience with CMS System Administration and Nice Call RecordingFundamental knowledge of CMS, NICE, AIC, AVP, and AES SystemsAbility to analyze, diagnose, and resolve problems with the configuration and operation of telephonesDemonstrated proficiency in customer support operations related to set-up and management of telephone configurations in Avaya S8710 and associated call center technologiesAbility to work effectively with other team membersDemonstrated effective time management and organizational skills in prioritizing and executing assigned tasksExcellent verbal and written communication skillsThe ideal candidates must have a full understanding of Avaya PBX and adjunct System Administration.

The position requires detailed knowledge of telecommunications and with a significant focus on Contact Centers.

Experience with VOIP, Voice XML Technologies, Multi Channel Contact Center Applications, Workforce Management and Call Recording technologies is required.

Experience with Oracle CRM deployments is considered a plus.

Telecommun Sr Specialist Job in Quincy, Massachusetts US

Responsibilities for this position include:     ·         Partner with business leaders as a strategic driver to bring HR strategies into alignment with organization goals.·         Team with the Centers of Excellence to drive business objectives through human resources practices.  ·         Drive standardization, development, implementation and continuous improvement of Corporate Human Resources policies and procedures.·         Serve as a resource to all HR Manager/Representatives regarding any employee relations and its strategy.·         Direct internal and external talent acquisition for the Corporate Headquarters.·         Develop recruitment and placement systems and processes including strategies and selection techniques.  Negotiate employment fee structures with regional placement agencies.·         Act as a liaison in representing the company in dealings with federal and state agencies regarding employment issues.·         Manage, review and recommend third party service providers for outsourced programs, such as relocation and affirmative action plans. ·         Develop and maintain affirmative action programs; files EEO-1 report annually; maintain other records, reports and logs to conform to EEO regulations.·         Manage the HR portion of the ISO certification and audits.·         Manage the new hire orientation program.·         Provide expertise, research, and analysis in the formulation and execution of special projects.·         Provide support and guidance to employees with importance on maintaining a high performing work environment; emphasis on coaching, counseling, policies, procedures and standards.·         Manage exit interviews.·         The Senior HR Generalist position could have supervisory responsibility for other team members.·         Perform all other duties as assigned or required. Experience Required:Five to seven years experience in human resource administration, preferably within a manufacturing organization.  Plant and corporate experience preferred.Proven project management and facilitation skills required.Proven ability to develop and drive innovative HR programs, initiatives and solutions.Demonstrated ability to interface and maintain effective relationships with all levels throughout the organization.Comprehensive business process and systems knowledge, and the ability to identify and implement best practices.  Effective oral and written communication skills, excellent interpersonal skills.3-5 years of vendor management experience a plus.Supervisory experience required. Education/Training Required:·         Bachelor’s degree in Human Resources or Business, or equivalent related experience, MBA preferred.·         SPHR or PHR preferred.If interested, please email resume to corprec.quincy@gardnerdenver.com .We are an Equal Opportunity Employer.  M/F/V/D.

Senior HR Generalist Job in Quincy 62305, Illinois US